Help & safety

Meet thoughtfully. Check carefully.

• Keep messages in the app and avoid sharing OTPs.
• Never pay a fee to receive money.
• Inspect the item and check accessories before paying.
• Verify payments in your own payment app, not a screenshot.
• Agree on a safe meeting place and tell someone your plan.

The pilot does not provide escrow, refunds, professional inspections, delivery, or payment verification.

Tell us what happened.

Reports are recorded for review. No guaranteed response time is offered in this development pilot. Do not include passwords, OTPs or bank details.

Your information

Your email is private. Listing neighbourhoods are public, while messages and collection details are limited to participants. Public listing photos should not include private documents or addresses.

To request account deletion or data access, submit a support case. Automatic deletion, evidence uploads, and a finalized retention policy remain launch requirements.